While it is important that you keep your heating and air conditioning system inspected and maintained, this does not mean that problems will never arise with it. Should your system break down, it is important that you have it repaired as quickly as possible. Not only can extreme weather make your home uncomfortable, it can become a health hazard as well. However, you still need to be careful when selecting a contractor to service your HVAC system.
If you already have a regular company that you use, fantastic! If this is not the case, you need to do some investigation prior to choosing a contractor to perform your repairs. Otherwise, you could end up with even more troubles. Fortunately, there are some things that you can do that will not require a great deal of time.
Look online or in your phone book to find service companies in your community. Most contractors today have websites that will provide you with much of the information you need regarding their services. You should check these out, but do not rely entirely upon them.
One of the things that you should look for is their contractor licensing information. It is the law that contractors are registered with the state regarding their type of work. Although the exact requirements can vary from one state to another, this will provide you with some assurance that the company is legitimate.
You should also be able to find out how long the business has been in operation. The longer, the better. Companies with an established good reputation in the community are more likely to perform work at a high standard than those that are new. While this may seem unfair to those who have just started their company, it is the safest thing for you and your wallet.
Find out about the reputation of the companies you are considering. Look at the Better Business Bureau statistics to discover if they have had any complaints. They can also provide some information regarding whether or not these things were handled to the satisfaction of the customer.
Another way to learn about their reputation is by reading online reviews. Though the company website is likely to have favorable feedback from customers, this will only give you a view of what the business wants you to see. There are websites that cater to consumer based reviews that are more dependable. Use these to find out if the company has treated others fairly.
If you have determined that a few different companies have good reputations, the next step is to compare them and their services. Call each of them and ask about their rates. You should also check to see how long it will take before someone can visit your home to fix the system. During the busiest times of year, many contractors have a long waiting list. However, you may be able to obtain emergency services at a higher rate.
Pay attention to how professional the people are that you interact with. You do not want to use a company where the people are rude or disrespectful. The contractor should be dressed in appropriate attire when they come to your home. Additionally, they need to explain the services and what they are doing. Otherwise, you need to find someone else to assist you with your HVAC repair needs.
Once you have found the right contractor to assist you with repairs, you should keep their contact information handy. Use it in the future for regular maintenance. This will allow you to develop a positive service oriented relationship.